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About the Adult Guardianship Self-Help Phone Line

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Who can use the Adult Guardianship Self-Help Phone Line?

All people seeking information about Alaska adult guardianships or conservatorships.

An Important Caution

The Adult Guardianship Self-Help Phone Line does not provide legal advice or represent you in court. You are responsible for your own case. The Self-Help Phone Line has skilled neutral facilitators who are not attorneys but provide valuable legal information and educational materials as a public service.

There is no attorney-client relationship between you and the facilitator. The Self-Help Phone Line does not take the place of an attorney, and cannot advise you on strategy or tell you what to say in court. You are strongly encouraged to talk to a lawyer if you want legal advice.

Your communications with the facilitator are not confidential and the facilitator is available to help all participants in your guardianship or conservatorship case.

The Self-Help Phone Line facilitators are not acting on behalf of the court or any judge. The facilitator will not talk to the judge about your case. The judge in your case may require you to change a form or to submit a different one. The judge is not required to grant your request.

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How do I get help from the Adult Guardianship Self-Help Phone Line?

The Adult Guardianship Self-Help Phone Line provides services in 2 ways:

  1. this website, which includes detailed information and forms for each stage of the case; and
  2. a statewide telephone Self-Help Phone Line which has skilled neutral facilitators who can speak to you about your case. The Self-Help Phone Line is very busy. We encourage you to read the information on this website before calling - the answer to your question may be easier to find than you think. If you decide to call for help with filling out a form, be sure to have all of your paperwork handy.

If you need help with an existing Alaska court case, please have your case number when you call. If you do not have the case number, you may look it up.

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What are the Adult Guardianship Self-Help Phone Line hours?

Phone Line Hours:

Monday - Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 12:00 p.m.

Statewide Phone Line Number:

(907) 264-0520

The Adult Guardianship Self-Help Phone Line is very busy and we know it can be difficult to get through. We encourage you to read the website to see if you can find the information you need. We will try to return voicemails within 2 business days. We look forward to helping you.

The Adult Guardianship Self-Help Phone Line staff does not see customers in the office.

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What happens when I call?

When you call, a facilitator will describe what we can and cannot do, and may ask some questions to help us collect data to support our grant funding. Then, we will ask you some basic questions to better understand what is going on in your case. This will help us give you appropriate information about forms and procedures to help you handle your case. The staff may also give you referral information to other legal and non-legal resources that might be helpful.

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Are there videos I can watch to understand more about Adult Guardianship and Conservatorship?

Yes. The Alaska Court System has produced a 3-part video you can watch to learn more about being a guardian or conservator.

Part 1 - Course | Audio Transcript
when someone may need a guardian and some less restrictive alternatives to consider,

Part 2 - Course | Audio Transcript
the court process to become a guardian or conservator, including the forms and court hearings; and

Part 3 - Course | Audio Transcript
once appointed as a guardian or conservator, how to make decisions, deal with finances, complete the required court reports, including the deadlines and how to fill them out.

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Rev. 2 April 2022
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